Planning a meeting or event is a process which requires an exhaustive knowledge of the service sector, advanced communication skills, creativity and professionalism.

MCO International has worked with major companies to organize meetings, congresses, conventions, social events and incentive travel by planning, organizing and servicing with the highest level of quality and constant regard for budget every step of the way.

We also understand that each meeting or event is different. We will listen to your business objectives and vision. Then, we will customize a program that brings your vision to life. We pride ourselves on creating events that are unique, stylish and innovative.

Organizing Accommodations	Registration Activities
Meals	Equipment
Transportation Pre-conference Meetings	Breaks Documentation
Entertainment Study Tours

Location plays a critical role in the success of your meeting or event. We recommend a location that reflects your overall goals for the meetings.

The site selected will facilitate a smooth flow of your meeting agenda.

We always recommend visiting the site prior to the event. We can analyze regional meeting requirements and recommend consolidated locations in order to achieve economies of scale. Site selection services include:

Hotel selection	Meeting space requirements
Food and beverage options	Ground transportation options
Theme ideas	Audio-visual equipment availability
Off site tours and events	Web Registration

We develop a dedicated web site for each meeting with on-line registrations with periodic reporting on the registration status will be provided. The service includes: registration of all participants, management of the meeting database, integration with Travel Agency to issue airline tickets and organize transportation.

We can also use commercial packages such as Starcite, RegWeb, RegOnline.

Phone / Fax / Email Registration

We will contact all the participants by phone, fax or e-mail according to the specific Client's needs.

Pre-Meeting Packet/Folder

Pre-Meeting Packet assembled and sent to attendees includes: introductory letter, itinerary, tickets/electronic ticket confirmation, hotel brochure, agenda, location information, baggage tags, leave behind cards...etc.

Our internal Travel Agency, IATA accredited, will handle air / train tickets and send electronic tickets to the attendees.

We negotiate volume rates in order to reduce overall airline costs.

We use our worldwide knowledge and experience to recommend the best hotel in the city you choose. MCO International pre-reserves hotel rooms for medical conventions globally through 2013 as a service for our clients.

We review and negotiate all aspects of the hotel contract on your behalf to insure that you not only receive the best value for your money, but also the best rooms in each hotel.

We arrive before your group does to be sure that the rooms specified in the contract are the ones available for your group.

We also double check the set up of all meeting rooms, trips, etc. so that your agenda will flow smoothly from the time your guests arrive until the time they leave. Classrooms, chevron, rounds, workshops, hi-tech stations and more, in a room that is well suited to your meeting needs.

We maintain a private hospitality desk to help speed the check-in process and distribution of meeting materials. In addition, we provide a central location for messages and take care of guest requests throughout the meeting.

We plan superb meals and coffee breaks, adding fun and creativity while minding your budget requirements.

Audio Visual: from rear-screen computer displays to videoconferences, we have the technical know-how to stage the most demanding events.

We coordinate all aspects of your domestic and international transportation and transfers.

We recommend that all guests book their flight arrangements through one centralized source thereby facilitating airport meet & greet and ground transportation arrangements.

We provide a travel planning form to be completed and returned by the guests. Each guest will have the option to dial a toll-free line directly or complete the form giving their desired travel itinerary.

When flying from Europe, we will negotiate with airline companies at the point of origin in order to obtain the lowest air fare possible.

Our multilingual Staff will always be with you. Our hospitality desk will be staffed and available to manage :

Private hotel check-in for staff and guests

Distribution of welcome packets including room number and location, training materials, agenda, name tags, security passes, optional activities, etc.

Maintenance of message board and itinerary changes

Information resources for attendees

Production of Meeting Materials: Invitations, Meeting Binders, Sales Support Materials, Handouts, Agendas, etc.

We audit and reimburse your attendees for you and coordinate all the final accounting from each vendor. Each invoice is double checked for accuracy. You will receive one easy to understand, itemized and accurate bill.

We scrutinize every charge for you to insure billing accuracy and:

Establish master accounts for each aspect as needed (food, beverages, guest rooms, transportation)

Review charges daily with hotel accounting office

Receive all invoices to be used for final bill reconciliation

Provide itemized, comprehensive bill with summary

We submit periodic reports, providing analysis of cost elements and attendee satisfaction. We proactively make recommendations for service enhancement and cost reductions.

Our diligent approach to cost have saved Clients up to 30% on past programs. Extensive travel arrangement knowledge and direct contacts, without intermediaries, save you money.

Establish master accounts for each aspect as needed (food, beverages, guest rooms, transportation)